AI that takes the admin off your staff.

ByteOps handles each provider's workflows and admin: the front desk, bookings, reminders, payments, insurer approvals and claims. It learns how each of your services runs, step by step. Staff approve what you choose, and clinicians make every clinical decision.

Talk to us about ByteOps

Example ByteOps workspace showing conversations in progress, decisions waiting for staff, and the day's appointments. Sample data.

We built ByteOps to take the work around care off your team.

Patients' messages are answered, on the channels your clinic uses.
New patients are registered, visits are booked, and patients are reminded before they come.
Patients pay at the prices you set, in cash or through insurance. Cover is checked, approvals requested and claims prepared.
You choose which actions run on their own and which wait for staff.
Your team gets its time back for patients.

The admin around care, handled.

Front desk conversations

Answers patients on ByteCare, Telegram and your own clinic API, and hands over to staff at any time.

Registration & bookings

Registers new patients, books visits and reminds patients before they come. Registration and booking wait for staff unless you choose otherwise.

Prices & payments

Prices you confirm, an invoice for the patient's share at the end of the visit, and payments by cash, transfer, card, POS or link.

Insurance desk

For patients who pay through insurance: cover checks, prior approvals, claims by insurer, and payment reconciliation.

Emergencies

Alerts reach the staff on duty and widen until someone answers, with ambulance coordination.

Set up in forms and one interview

Enter your services, places and people once. Our onboarding agent then asks how each service really runs.

ByteOps learns how you work, then handles the admin.

Fill in short forms.

Your services, places, opening hours, staff and who pays.

Answer one interview.

Our onboarding agent asks how each service runs, the rules and the exceptions.

Set your approval rules.

Choose which actions run on their own and which wait for staff.

Let the admin run.

Staff step in when they are needed, and can take over any conversation.

From a message to a booked visit.

A patient messages the clinic to be seen. ByteOps takes it from message to visit.

Message answered
Done
The front desk agent replies, says it is an assistant, and asks what the patient needs.
Patient registered
Done
New details are collected and approved by staff.
Visit booked
Active
A time is offered within the clinic's hours, and booked.
Reminders sent
Next
The patient is reminded a day and two hours before.
Seen by a clinician
Next
The clinician sees the patient.

Clinical judgmentAI handles the admin. Clinicians make every clinical decision.

Your staff stay in control.

You set the rules

Each action runs on its own, waits for the patient, or waits for staff. Anything else goes to staff.

Staff take over any time

Every conversation starts with your clinic notice, and staff can step into any of them.

Every AI action recorded

Each one is kept with the model that took it and who approved it.

Clinicians decide

AI handles the admin. Every clinical decision stays with clinicians.

Set up for the way your facility works.

Clinics & hospitals

Front desk, bookings, reminders, payments, insurer approvals and claims.

Pharmacies

Patient messages and enquiries, and requests from the network.

Labs & diagnostic centres

Bookings, reminders, and referrals from other providers through ByteNetwork.

Providers with many sites

Each location's services and hours, set once.

See what ByteOps can take off your team.

Talk to us about your facility

Frequently asked questions

What does ByteOps do?

It handles each provider's workflows and admin: answering patients, registering them, booking visits, sending reminders, taking payments, checking insurance cover, requesting approvals and preparing claims. It learns how each of your services runs in a setup interview. Staff approve what you choose, and clinicians make every clinical decision.

Can ByteOps work with our existing records system?

Yes. ByteOps runs alongside your records system and does not replace it. Records are FHIR R4, so a records system that speaks FHIR can connect. Tell us what you run.

Which channels can patients use to reach us?

ByteCare, Telegram and your own clinic API. Every conversation starts with your clinic notice, patients are told they are talking to an automated assistant, and staff can take over at any time. Patients can also speak instead of typing, in English, Pidgin, Yoruba, Hausa and Igbo.

Does ByteOps handle payments and insurance?

Yes. You confirm your prices, and ByteOps issues an invoice for the patient's share and records payments by cash, transfer, card, POS or payment link. For patients who pay through insurance, the insurance desk checks cover, requests prior approvals, batches claims by insurer, follows up queries and denials, and reconciles payments. Anything involving money goes to staff for approval.

What happens in an emergency?

An emergency raised in ByteCare alerts the staff on duty, and widens to more people until someone acknowledges it. Where your network allows, ambulances are requested the same way, with the patient's location so they can reach them.

Is ByteOps a hospital-management system?

No. ByteOps runs alongside your clinical systems and handles the admin around care.

Can small clinics use ByteOps?

Yes. ByteOps is built for clinics as well as hospitals, pharmacies, labs and diagnostic centres, and providers with many sites. Tell us about your facility and we'll tell you if it fits.

How does ByteOps handle human review and approvals?

You set, for each action, whether it runs on its own, waits for the patient, or waits for staff. Every AI action is recorded with the model that took it and who approved it.

Start with the workflow that takes the most time.

Tell us about your facility. We'll show you where ByteOps takes work off your team.