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AI agents for clinical and administrative workflows

Automate scheduling, intake, triage, referrals, billing follow-ups, and patient communication — using AI agents that connect directly to your EMR over FHIR.

AI Agent Workflow

3 agents active

Scheduling Agent

Processing

Booking appointment for John D.

Intake Agent

Active

Collecting patient history

Triage Agent

Waiting

Ready for symptom assessment

Agents coordinate automatically via FHIR

What is ByteDesk?

ByteDesk is a platform for deploying AI agents that automate clinical and operational workflows.

It connects directly to your EMR or FHIR server and works across:

No new systems. No workflow disruption. Just automation.

WhatsApp

Telegram

Email

Voice calls

Web chat

Video & VR

Coming soon

What you can do with ByteDesk

Automate scheduling
  • Appointment booking & rescheduling
  • Calendar coordination
  • Reminders & follow-ups
  • Waitlist automation
Automate patient intake
  • Conversational history taking
  • Document capture
  • Insurance & demographics
  • Structured FHIR data output
Automate triage
  • Symptom collection
  • Risk scoring
  • Urgency classification
  • Routing to the right care team
Manage referrals
  • Structured referral creation
  • Referral routing
  • Status tracking
  • Cross-organization coordination
Handle prior authorizations
  • Data collection
  • Medical necessity packaging
  • Submission & follow-up
  • Status monitoring
Post-ED follow-up
  • Automated outreach
  • Symptom check-ins
  • Medication adherence tracking
  • Escalation workflows
Care gap closure
  • Preventive care reminders
  • Chronic disease monitoring
  • Automated outreach
  • Population-level tracking
Risk coding & documentation
  • Chart review
  • Risk adjustment suggestions
  • Documentation improvement
  • Coding gap detection
24/7 patient support
  • Appointment info
  • Medication instructions
  • FAQs
  • Care navigation
Agent orchestration & control
  • Multi-agent workflows
  • Rule-based + AI-based routing
  • Human escalation paths
  • Full audit trail
  • Behavior tuning and constraints
  • Performance analytics & evaluation
Built for healthcare-grade security
  • HIPAA & GDPR-ready
  • Encrypted data in transit and at rest
  • RBAC and audit logs
  • Consent-aware workflows
  • No data training without permission

How ByteDesk works

1

Connect your FHIR server or EMR

2

Select your agents

3

Configure workflows and escalation rules

4

Deploy across chat, voice, and messaging platforms

5

Monitor performance and continuously improve

Who ByteDesk is for

Clinics & hospitals

Streamline patient communication and operations.

Telehealth providers

Automate virtual care workflows.

Digital health startups

Deploy AI agents without building infrastructure.

Public health programs

Scale outreach and monitoring.

NGOs & care networks

Connect communities with automated support.

If you manage patient communication or operations, ByteDesk fits.

AI-powered automation for healthcare workflows.

Why ByteDesk

FHIR-native

Plugs directly into existing EMRs

Multichannel

Works where patients already are

AI-first

Real automation, not scripted bots

Human-in-the-loop

Safe escalation paths

Portable

No vendor lock-in

Pricing

Choose the plan that's right for you

Starter
For small clinics & pilots

Monthly subscription

  • 2–3 agents
  • Messaging channels
  • Limited AI credits
  • Standard support
Most Popular
Pro
For growing practices & platforms

Monthly subscription

  • All agents
  • Voice + messaging
  • Advanced workflows
  • Analytics & dashboards
  • Priority support
Enterprise
For hospitals & large networks

Custom pricing

  • Everything in Pro
  • Custom agents
  • SLA & compliance support
  • Dedicated onboarding
  • On-prem / private cloud deployment
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Get started

Deploy your first clinical agent in days, not months